Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
OBJECTIVE:
To contribute developed customer relations and
administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
- Developed interpersonal skills,having dealt
with a diversity of clients,professionals and
staff members.
- Detail-and goal-oriented.
- Function well in high-stress atmosphere.
- Knowledgeable on both EECO and APTEC computers
systems.
CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests' needs.Controlled reservation
input utilizing EECO computer system.Handled incoming
calls.Maintained daily reports involving return guests，corporate
accounts,and suite rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international
fax and telex bookings.Maintained daily and monthly
reports tracking demands and guaranteed no-show billing.Utilized
APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed
shop.Tracked best selling novels,and made recommendations
to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted
in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
PREFERENCES
Furnished upon request.
- Candidate's customer relations and administrative
skills,essential in the hotel/hospitality field,are
emphasized throughout the resume.
- Education is de-emphasized because candidate's
work history is strong.
